Episodes
Friday Oct 06, 2023
Friday Oct 06, 2023
BEING PUT ON BLAST: HOW TO HANDLE NEGATIVE PUBLICITY FROM UNHAPPY JOB CANDIDATES
Perhaps one of the most challenging moments in a recruiters career is when an irate candidate takes the socials and puts your business on blast. Dealing with feedback is difficult, but when it is a public call out then the potential damage to employer brand far exceeds any personal pressure that might be felt.
How do you handle such a situation? Can it turned around?
We're looking at a specific example this week when TestGorilla - themselves a HR Tech business - came under fire when a candidate took to LinkedIn to publicly lambast the company for she felt was a terrible candidate experience. The response from TestGorilla Head of People, Nadia Vatalidis was a lesson on how to take on the criticism directly and publicly.
We speak with Nadia in Brainfood Live to discuss how exactly this situation occurred, how the decision was made to go to Loom and what lessons can be learned on how to handle bad PR from unhappy candidates.
We're on Friday 6th October 2pm BST with Nadia Vatalidis, Head of People & Culture (TestGorilla)
Ep226 is sponsored by our buddies Adway
Adway UK Summit on Nov 9th - registrations now open for Talent Acquisition Leaders. Join Adway for a day of learning, market intelligence and a sneak peak of some of the most innovative technology in the recruitment tech space. Limited spaces so RSVP here
Friday Sep 29, 2023
Friday Sep 29, 2023
THE PSYCHOLOGICAL IMPACT OF CANDIDATE ASSESSMENTS
As recruiters our task to build a hiring process which enables our employers and clients to hire the most suitable candidates most efficiently. Whether we use interview, game based assessment, set take home projects, have presentations delivered or even take the candidates out for a meet-the-team exercise, we rarely consider the scenario from the candidate perspective - what are the psychological impacts on the assessments we set? Are they fair?
New thoughts as always in this topic on Brainfood Live On Air
- Assessing the assessment
- What is the least challenging assessment from a psychological perspective?
- Why might job assessment by psychologically challenge to candidates?
- Are certain assessments inherently more challenging?
- In what circumstances would these assessments be fair, regardless of the psychological challenge?
- How can better understanding on psychological impact of assessment types information our CX strategy?
- Is there any way to mitigate per challenge?
- Do we ask the candidate which assessment type would be prefer?
- Do demographics matter in assessment?
- Should we vary assessments according to gender, ethnicity, age etc?
- What tips can be give to organisations who want to be inclusive of all types of people, whilst maintaining a commitment to hire only the most suitable?
All this and more, on Brainfood Live On Air
We're on Friday 29th September, 2pm BST with Jean-Marie Caillaud, Founder (WorkMeTender), Nikita Mikhailov, Professor of Practice (Hult International), Heloise Thon, Neurodivergent Coach (Freelance), Linnea Bywall, Head of People (Alva Labs)
Let’s not beat about the bush: these are difficult times.
The costs of doing business are soaring, and practically every organisation faces major margin pressure. But that doesn’t stop the fact that today’s biggest recruitment challenges aren’t going away anytime soon. Skills shortages are as big an issue as ever. Turnover is as much a frustration as ever. Great people are as critical to performance as ever.
While other organisations are freezing investment and making do with ‘good enough’ technology, there’s space for forward-looking organisations to sweep in and create a competitive edge.
Especially now, securing investment for new talent tech can be tough. You need to create a compelling business case to make that investment a no-brainer.
Tribepad have created the complete 7 step process to building that critical business case. You can download it here: https://hubs.li/Q02052HZ0
Friday Sep 22, 2023
Friday Sep 22, 2023
RECRUITER FRAUD: HOW TO SPOT AND STOP 'OVERWORKING' REMOTE RECRUITERS
'Overworking' is one of the most popular subreddits on Reddit, and it's a discussion community of people who share tips on how to get away with (illegally) working more than one job. Once considered a myth promulgated by managers who want to manufacture consent for return to office, a body of evidence is building both from research and from direct experience that overworking is indeed an issue, simply because employers have limited means to mitigate the risk.
What is the phenomena of overworking and how significant is it in the recruiting industry?
- Overworking, review of the subreddit
- How does this happen?
- Employer surveillance backlashed
- How would you know?
- Examples
- How to spot a recruiter working more than 1 more employer
- How to prove it?
- What steps to take if you suspect a recruiter in team is working for more than one employer
- Is there a way we can make this legal for recruiters to do?
- Has anyone set up a fractional recruitment agency?
We're talking about new modes of working, and how transitions can lead to crime.
We're on Friday 22nd September, 2pm BST with Lyndsey Taylor, Global Head of Talent Acquisition (Kerry), Katrina Hutchinson-O'Neill, CEO (Join Talent) & Maury Hanigan, CEO (SparcStart)
Ep224 is sponsored by our buddies Greenhouse
Mona Khalil, Manager, Data Sciene- Engineering at Greenhouse and other experts discuss how your team can harness the power of AI correctly to find and retain top talent efficiently- and equitably.
In this webinar, you'll learn:
How AI is changing the way we hire
How to make the most of your hiring tech stack
How AI and DE&I can work together to shape the future of hiring.
Friday Sep 15, 2023
Brainfood Live On Air - Ep223 - When Politics & Employer Branding Collide
Friday Sep 15, 2023
Friday Sep 15, 2023
WHEN POLITICS & EMPLOYER BRANDING COLLIDE
The Culture War gripping the United States has culminated a number of legislative changes which have direct impact on the recruiting industry. The landmark Dobbs vs Jackson ruling, which removed the Federal protection of a women's right to choose, has led to a number of states changing their laws which various reduce woman's right to abortion. What impact does this have on employer branding and talent attraction?
Indeed collaborated with academic institutions to tackle this very question - and will be sharing insights into this situation, before moving onto the panel discussion on what we can do about it, or even if we should.
- Recaps Dobbs vs Jackson
- Context: Culture War
- Indeed research - what is it, what do we know, how significant is the impact?
- Company vs State, examples of measures taken
- Distributed workforce, will this accelerate shift to remote?
- What is the TA / HR policy, short of relocating HQ
- Individual messaging to employees affected
- Crafting employer brand for companies HQ in trigger states.
We're talking where politics and recruitment collide.
We're on Friday 15th September, 3pm BST with Pawel Adrjan, Director of Economics (Indeed), Erin Mathew, Senior Tech Talent Sourcer (PayPal), Brittany King, Senior Manager TA (The Kraft Heinz Co) & Mary Kay Baldino (Head of Talent Acquisition), R1 RCM
If you've been on the fence about getting marketing support from the only pure HRTech Marketing firm out there, it's time to move. Red Branch Media hasn’t changed their pricing since 2020 (yes, since COVID) but come New Year's of 2024...well, it's happening. Lucky listeners can lock in 2023 pricing for the full year, making budgeting for marketing and sales this year a SNAP! Hurry, the clock is ticking. We are mighty, but small, so we can only service 30 clients at a time...that means there are fewer than five spots left! CEO and Founder of Red Branch Media, Maren Hogan, will be attending HRTech and Unleash World this October. Snag an appointment with her to discuss how to lock it in ASAP. Red Branch Media, the sweetest little marketing agency in the world!
Friday Sep 08, 2023
Friday Sep 08, 2023
GENERATIONAL DIVERSITY: AGE & AGE-ISM
We all care about diversity and inclusion, but there seems to be a hierarchy as to which measures of diversity matter more than others, mainly gender and ethnicity. And yet perhaps most egregious form of discrimination is against the older worker - who we will all one day become - who are often stereotyped as stuck in their ways, lacking energy and initiative, overly expensive, a management problem and the rest. Let's also not be afraid of real talk - age is real, and no question as our minds and bodies degrade we may be more or less suitable for or interested in different types of work
What is the state of age and ageism in the workplace, and what can in TA / HR do about it?
- Egregious examples of age-ism
- Job search as an older recruiter
- Common reasons why employers discriminate against older workers
- Hiring manager vs TA - who is responsible for this?
- Techniques job seekers can use to increase / optimise chances of progress
- Employer side - who is doing anything about this?
- Examples from Saga
- Examples from BT
- What can TA / HR leaders to today to mitigate ageism and create a generationally diverse workforce.
Must attend folks
We're on Friday 8th September, 2pm BST with Steve Jewell, Contract Recruiter (CSM Corporation), Cindy Trotta, TA Manager (Sperry Rail), Jo Dalton, Founder (JD & Co), Vicki Leonard, Senior TA Partner (Saga), & Matthew Howe, Head of Volume Recruitment (BT Group)
Ep222 is sponsored by our buddies Greenhouse
Mona Khalil, Manager, Data Science- Engineering at Greenhouse and other experts discuss how your team can harness the power of AI correctly to find and retain top talent efficiently- and equitably.
In this webinar, you'll learn:
-
How AI is changing the way we hire
-
How to make the most of your hiring tech stack
-
How AI and DE&I can work together to shape the future of hiring.
Friday Sep 01, 2023
Brainfood Live On Air - Ep221 - Career Progression Tips for TA Leaders
Friday Sep 01, 2023
Friday Sep 01, 2023
CAREER PROGRESSION TIPS FOR TALENT ACQUISITION LEADERS
Back when you were you kid, the advice was always 'keep your head down, don't cause any trouble, work hard' and you will inevitably get your just rewards. Whilst not of this is false, it is certainly not complete and as we get older we have to resist the cynicism which inevitably takes hold as we watch others advance more quickly and further along, despite perhaps not having any excess of capability!
The reason is of course, the missing component to career progression - profile. We live in a world where information is both complex and incomplete. In order for us progression on our just merits, we need also to let others know about our work.
This is the topic of today's Brainfood Live On Air
- What is the PIE framework?
- How do we define profile?
- What are the differences between internal / external profile?
- Can the two help each other?
- What the best ways to increase profile in your business?
- What mindset / heuristics do you need to develop in order to be consistently high profile?
- At what point does this become self-aggrandisement?
- Are there cultural differences in how to do profile?
- Are there gender differences in how to do profile?
- What are the best recommendations for the wannabe TA leader, going for a competitive spot?
All this and more folks - important one to do if you are on the career ladder
We're on Friday 1st September, 2pm BST with Anais Neumann, Global Head of Executive Recruiting (HelloFresh), Virginia Tirado, HR & TA Leader (ex-Zalando) & Jo Philips, Leadership Development Consultant (RecruitingGym)
Symphony Talent is a recruitment marketing technology and creative services company that helps talent acquisition teams execute strategies that empower innovative candidate interactions. Our recruitment technology and award-winning Employer Value Proposition (EVP) strategy and employer brand campaigns support clients across the globe, including the world's leading brands. Need to improve your top of funnel talent acquisition? Contact one of our friendly team today.
Friday Aug 25, 2023
Friday Aug 25, 2023
THE BUSINESS CASE FOR BUDGET (WHEN TIMES ARE TOUGH!)
It's easy to get budget for your new recruitment toy, or cool event to attend or extra headcount when times are good and the cash is flowing into the business. How to do it when the entire market is retrenching and every penny is being accounted for? We're in a moment right now but rather than give up on the situation, can we reframe the proposition such that we might give ourselves as chance at grabbing some budget for to do what we need?
Lets speak to experienced TA leaders who know to put together a business case for budget when times are tough!
- When do you know you need budget?
- How do you broach the conversation?
- How important is pre-building the social capital?
- Speaking the language of business - how does TA do this?
- Do we think about other departmental heads and coordinate / compete?
- Formal vs Informal - when to go through the back door?
- Business case design - what is the formula?
- How to design the deck - does it matter?
- What is the best way to follow up?
- Is this like sales?
- How to justify the spend?
- What is the after care?
All this and more friends, lets see if we can get more money for TA, when times are tough!
We're with Nick Thompson, Global Talent Marketing & Employer Branding Manager (IBM), Arielle Killroy, Founder (Dado) & friends
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Monday Aug 21, 2023
Brainfood Live On Air - Ep219 - FromTA to TA+
Monday Aug 21, 2023
Monday Aug 21, 2023
EXPANDING SCOPE: FROM TA TO TA+
Talent Acquisition is entering into a new era where organisations are prioritising flexible workforces on demand, fluid internal organisational structure to facilitate internal mobility and the continuous upskilling of the employee base in order to create an agile and resilient organisation fit for todays volatile and unpredictable world.
TA need to respond by expanding scope - doing more than acquiring external talent, and instead reimagining itself as a function whose aim is to deliver skills to demand, on demand. How can TA do this, what can we learn from TA leaders who are on this journey?
- What are the responsibilities of traditional talent acquisition?
- What areas have fallen outside that scope?
- How do TA leaders expand scope and take on further domains?
- Is this a turf battle with other leaders in HR?
- How do we make the business case that it should fall to TA?
- How do you best prepare to lead domains where you do not have the operational experience?
- What are the pitfalls of taking on too much?
- What does a future People Ops structure look like?
- And...do we need to change our name?
Let's talk to TA leaders who are already on this path and learn what we can. We're with Christine Ng, Head of Talent & People (Quantum Motion), Yasar Ahmad, Global VP of Mobility, Talent & Rewards (Hellofresh) & Ebony James, Senior Director Talent Acquisition, EB and People Ops (TIER Mobility)
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Thursday Aug 17, 2023
Founders Focus - Ep39 - Up close and personal with Raj Mukherjee, VP & GM of Indeed
Thursday Aug 17, 2023
Thursday Aug 17, 2023
Founders Focus is the show where we get up close and personal with the leaders of the businesses changing the way we work today
There probably hasn't been a more disruptive and then dominant recruitment technology business than Indeed, a company which somehow manages to be dominant incumbent and disruptive innovator at the same time. We're with VP and GM, Raj Mukherjee on the latest changes at Indeed, and what this means for customers and users in 2023 and beyond
- Pay per application - what, why, how and what would you do if we could do it again?
- Tough decision: when did you know of the need for reduction in force?
- As a leader, how does one repair the hurt from RIF - what techniques did you use?
- What do you think you do especially well as a leader? What not so well?
- Was it always an ambition to reach a leadership like GM of Indeed?
- What lessons have you learned along the way which young Raj might have benefited from?
- What is the state of recruitment today, where will be in 12 months time?
- How does Indeed decide which moonshots to try, when do you decide to preserve or stop?
- What are the marketing challenges for Indeed, a brand which everyone knows already?
- How has AI impacted the Indeed product roadmap?
All this and more as we take a deep dive into the business leaders building the technology changing the way we work today.
Ep39 of Founders Focus is supported by Indeed
More people find jobs on Indeed than anywhere else. Indeed is the #1 job site in the world (Comscore, Total Visits, September 2022) and allows job seekers to search millions of jobs in more than 60 countries and 28 languages. Over 3 million employers use Indeed to find and hire new employees. More than 300 million unique visitors use Indeed each month to search for jobs, post resumes, research companies and more.
Hiring for talent, you need to check out Indeed
Friday Aug 11, 2023
Friday Aug 11, 2023
TURNING EMPLOYEES INTO LINKEDIN TALENT INFLUENCERS
One of the great case studies which have emerged in recruitment over the past month has been Cisco's remarkable employee advocacy programme, in which 84,000 employees received training on how to be a LinkedIn influencer. We can forget that almost all of us have powerful networks, many of which are plugged into the world's number one professional networking site, but few of us are actively posting on it. Might it be that we have simply never received the training for it?
We're going to explore this example and figure out whether it can be replicated for other employers
- How many employees are on LinkedIn
- How many are daily active users
- How many are weekly active, or monthly active
- Can we identify those who are already active on platform?
- What training is required to activate more?
- How can we reward such behaviour?
- What are the risks of activating an employee base on LinkedIn?
- What direct incentives can we put into place?
- How can we track performance over time?
Let's see if we can put together an employee advocacy plan for LinkedIn!
We're with Vicki Saunders, Employer Brand Lead (Curry's plc), Richard Bradley, VP Strategic Sales & Customer Success (Kelly), Leah Wise, Global Employer Branding (Hellofresh) & Marian Jarzak, Employer Brand Partner and we're on Friday 11th August, 2pm BST - save your spot by clicking on the green button!
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